SOA Versus Traditional Integration

Prior to the advent of SOA, the true contender for Enterprise Integration was EAI. A plethora of tools and technologies emerged in this space quickly to fill the void. However, due to a lack of standards in the initial stages several issues arose, including:

* Proprietary vendor toolsets leading to lengthy learning curves
* Complex and lengthy implementation cycles
* Department- or Business Unit-Specific containering for EAI implementations
* Limited application shelf life
* Technology-driven implementations without the requisite business goal analysis.


With each vendor defining its own approach to EAI, the selection of the most strategic toolset was often a daunting task in and of itself. The following table highlights some of the differences between the two approaches.

IMPROVE OPERATIONAL EFFICIENCY THROUGH TARGETED IT INVESTMENTS

The insurance industry is undergoing unprecedented challenges in the form of soft markets, a global economic slowdown, consolidations and mergers, stringent regulations, natural disasters and the need to operate globally.

The primary benefits of working with IT services company Like Infogain include:

* Industry standard technology solutions
* Reduced claims processing cycle times using industry best practices
* Efficient and effective distribution channels with real-time information exchange
* A data-driven decision support system for financial loss prevention
* Performance dashboards for managing business operations
* Process Automation yielding improved accuracy and customer satisfaction

Infogain’s service offerings for Enterprise Content Management

Document Management Systems - Create and manage documents, while providing enterprise scalability and reliability
Workflow Management – Automation of creation and intimation of workflow tasks for document or information review
Enterprise Content Search – Acts as knowledge store for employees within the organization, who gets rapid access to essential and critical information. This enables employees to make better informed business decisions and thereby make the organization smarter and more competitive
Web Content Management Systems– Facilitate content creation, content control, editing, and essential web maintenance functions. Allows users with little knowledge of programming languages or markup languages to create and manage content with relative ease.
Automated Templates – Provides seamless development of websites for launch of new products or service offerings

Be one of the Ten Best Web Support Sites of 2010

If you are prioritizing excellence in web support to your customers, the ASP competition is an ideal opportunity for you to participate and get an assessment of your support website on various parameters by 5 different judges on the panel.

Confused on how to participate? As a first step towards getting recognized for having the best site, we at Infogain will help you screen your customer support website against the scoring parameters of the ASP competition and also help you complete the form for participating in the competition. This is a great opportunity and we look forward to working with you!

For further information on the competition or if you would like to participate, please write to us at portals_consulting@infogain.com or call us at +1 646-367-9710.

"The Association of Support Professionals (ASP) is calling for entries for their annual Top Ten Best Web Support Sites for the year 2010"

People: The Super Achievers

People, processes, and technology make a product, but the most important part of the equation is people. Eddie Chandhok, President of Infogain’s Global Delivery, says that being self-driven and smart with the right attitude are the ideal traits in a prospective employee.

“One of our biggest accomplishments over the past couple of years has been upgrading our training programs. We now hold training assessment fairs focusing on a given technology. In the fair a technical leader gives each employee a personal evaluation of any gaps between his or her skills and what the market is demanding today and what is needed to progress the employee’s career. The employee then signs up for training to put him or her on the cutting edge of technology, which is good for both the employee and Infogain.

“We would love to pack the entire team with super achievers,” Chandhok says, “but that is never possible. We take people with the right intrinsic characteristics, and with the right training make them super achievers and thereby build high performance
teams.” At Infogain, employees become part of our global family. They have access to global career opportunities with Infogain's presence in the U.S., U.K., the Middle East, and India, and onsite opportunities to work with our clients across the globe.
The 1,000-strong company has day care centers for its employees’ children, and has a pro-active career development and mentoring system. These training programs differ from the ones that are offered by their competitors.While some competition may keep employees in a given role for years on end to avoid ‘rocking the boat’, Infogain actually works together with its clients and jointly plans career progression for Infogain team members.

Virtualization will be a key technology component to drive Green IT.

Virtualization is a proven software technology that is rapidly transforming the IT landscape and fundamentally changing the way that people compute

Virtualization options in talks are:

Looking at virtualization but unsure about your options? Thinking about migrating to Windows 7? Interested in VDI and Server Virtualization? Want to save on costs but wondering about ROI? How to improve IT flexibility? Have more questions than answers?

More efficient use of management resources

Infogain's onsite project lead handles all day-to-day interactions, escalating when necessary. This approach eliminates an average of four days per week of direct management by a key IT director or manager, who is then free to focus on other critical IT activities.

Infogain @ The National Retail Federation (NRF) 2010

The recent National Retail Federation (NRF) 2010 was an exciting event for us, particularly as retailers worldwide came to see our work and successful implementation of Oracle’s Retail Point of Sale Solution for a major apparel retailer in the US. The Store Tour provided clients with a real in-store view of the benefits of tightly integrated store solutions with back office functions.

In addition, the rapid movement towards mobile as a key part of a multichannel experience was very evident at the NRF. The hot topics were true self service, mobile assisted sales using a handheld ‘virtual point-of-sale’ and mobile retail apps. Read more...

Infogain to Co-Sponsor Master Data Management Luncheon

LOS GATOS, Calif.--Infogain, a global provider of enterprise IT solutions, system integration and custom application development, in partnership with Oracle and KPMG, will present a free luncheon for businesses to learn how Oracle Master Data Management solutions can improve data quality and integration. The seminar, designed for business leaders across all sectors including finance, marketing, sales, supply chain, order management and information technology, will focus on data management for customers, suppliers, and products.Read more...

Faster time-to-implementation

As a starting point, Infogain's Migration & Porting Assessment Services provide an accurate and timely inventory of all impacted applications, defines migration issues by count and severity, and outlines a delivery plan and a cost model to complete the migration. Our re-engineering team will then work with you to follow through on this plan and to ensure a smooth transition of your business applications.

Benefits:
* Greater return on your IT investments due to best choice platform migration
* Faster time-to-implementation
* Stronger utilization of your IT resources on high-value tasks
* Reduced project and maintenance costs

JustGO Connect-The complete mobile e-commerce solution

• Do you wish you could reach customers in real time and get into their pocket?
• Can you communicate new products and offers to the right customers in real time?
• Do you provide customer service at the customer’s convenience?

Infogain ‘The Customer Knowledge Company’ has developed a unique solution tool kit that will enable you to establish a permanent relationship with your customers. Getting you ‘mobile’ and putting your APP in your customers mobile phone, all in a matter of weeks.The JustGo Accelerator will help you quickly extend your customer reach into the mobile channel. JustGo delivers pre-built integration to a range of CRM, Retail and Middleware components and clients are ensured a secure, easy to use and tightly integrated mobile platform with which to engage their customers.

Download the JustGo brochure now to learn more.

Reduce your claims processing cycle times using industry best practices

Infogain has extensive experience delivering Insurance services and solutions to meet the specific needs of both large and small insurance companies. The Infogain Insurance Industry Group has established:

* Deep insurance domain expertise through a range of IT and consulting projects in the industry.
* Domain experts, typically with 10–20 years of business, operational and analytical experience
* References from clients at the forefront of the insurance industry

Explore leading-edge with optimized IT investments

Clients in the High Technology industry choose Infogain because of our longstanding experience achieving goals common across the players in the industry, including optimizing partner network interactions, maximizing support renewals and creating a best-in-class customer support experience. In addition to our High Tech specific solutions, Infogain’s High Tech clients also receive the full spectrum of Infogain’s services, including IT consulting, integration, ERP, CRM and BI - leveraging our Silicon Valley headquarters location for local technical leadership supported by dual shore delivery.

"We offer a career, not just job" -

At Infogain, we recognize our human resources as the mainstay for our decades of success. We have consciously focused on increasing the per-employee value and our unique approach has made us an employer of choice both in India and the United States. Utmost importance is attached to our ability to attract the best talent from all over the world. We take pride in our success not only in attracting fresh talent, but also in retaining our largest asset in the form of a highly satisfied resource pool.

Industry Recognition
"Top 20 Best Employers (IT)" - Data Quest Survey 2009

"Infogain is Among Top 15 Exciting Emerging IT/BPO Companies to Work For in India" - Nasscom Survey, January Release 2009

"Infogain is among Top 15 Exciting Emerging IT\BPO Companies To Work For in India" - Nasscom Survey 2007, 2008

"Amity HR Excellence Award" - Amity International Research 2008 & 2009SFYRXDN47FVH

Unveil Five Major Initiatives for Retailers

Infogain's retail solutions are designed to help retailers get maximum value from their investment in Oracle Retail applications, so they can make good decisions quickly and carry the right items at the right times to execute flawlessly on merchandising programs," says Ray Allen, General Manager of Infogain's Retail Practice. "Oracle has the world-class retail apps and Infogain brings the subject matter expertise, architects, project management skills, development, and support that every retailer really needs for implementation and management. We're the link that makes Oracle Retail a truly end-to-end retail solution, and gives retailers a unified view of their business, from in-store operations to corporate strategy to supply chain and logistical management."

InfoGain is a Certified Partner in the Oracle PartnerNetwork.SFYRXDN47FVH

Infogain's Dedicated Development Centers (DDC)

Dedicated Development Centers are a distinguishing element of our blended delivery model, targeted to those clients seeking a preferred business model and a long-term relationship with Infogain. The DDC is a fully-furnished virtual development center with separate staff and resources dedicated to meeting the unique IT and business requirements of the client— a virtual extension of the client’s own organization, fully managed by the Infogain’s India Development Center.

The DDC environment simulates the client environment to the greatest extent possible, with software engineers, team leaders, and project managers assigned per the client's skill-matrix requirements. Clients have the option of customizing the center to meet their specific needs regarding security levels, isolation levels, and management oversight. In addition, DDC clients can monitor detailed status and other reporting tools online via Infogain’s customer portal, which offers unmatched control and decision-making capabilities.

Top Technology Trends for 2010 by Hemen Goswami(CTO)

As I look into the year 2010 and beyond, I see a few clear technology areas that most companies would be wise not to ignore.

My bet is on the following as the 5 top technology focus areas for 2010:

Virtualization: Virtualization is a proven software technology that is rapidly transforming the IT landscape and fundamentally changing the way that people compute. Virtualization will be a key technology component to drive Green IT.

Cloud Computing: Software as a Service (SaaS) will continue to be an area of investment for companies who wish to make their applications accessible over the Internet and available by subscription. Cloud Computing extends the SaaS model by enabling full outsourcing of the infrastructure to support such applications.

Mobile Computation: Transformation of mobile computation from business to the enterprise segment is going to pick up momentum.

Convergence: Though Convergence is a broad term, I presume convergence of rich-media enabled software applications with underlying hardware infrastructure will take prominence.

Business Intelligence and Analytics: BI consolidation to lower TCO and enable knowledge workers to effectively analyze information in order to cross-sell or up-sell will continue to be a prominent focus area in the year 2010.