Enabling Rapid and Centralized International Expansion

Retailers today have complex store operations, with multiple brands and store formats and hundreds or even thousands of stores. Store systems for these retailers are complex, with store system customizations, integration with merchandising and ERP systems, as well as cutting edge store inventory management functionality.
With multi-national store operations, the process of unifying business processes becomes even more challenging. Companies looking at international store system roll-outs face political, cultural, language, organizational, and tax complexities. The global roll-out of retail store solutions thus becomes even more challenging with increasing risks compared to single-country implementations.

Retailers planning international store system expansion often experience:
Number of stakeholders involved, with conflicting priorities and varying sets of requirements
Taxation and currency-related issues
Country and region-specific regulatory compliance issues
Lack of training for end-users and support staff across multiple locations
Complexity of different business environments across geographies
Time-zone related issues

Given these challenges, it is easy to see why CIOs consider an international store system roll-out to be a higher risk project with longer implementation duration in comparison to a single-country implementation

Accurate & Real-Time Updates

Retail customers who have invested in EBS and also want to implement Oracle Retail Store Solutions can now leverage comprehensive solution for integrating Oracle E-Business Suite and Oracle Store Solutions.Retail EBS bridge bi-directionally integrates all critical retail data objects including Item, Inventory, Price, Tax, Employee, Financials, Order Management and Customers. With this solution, business users are able to run on-demand or scheduled automated updates to their company’s POS system after adding inventory to their EBS Inventory system. Similarly, users can update their EBS Financials system with store sales data from their POS system. This easy-to-use system automates the more manual processes being used at many retailers today.
Infogain’s comprehensive solution :
Bi-directional ETL tool for synchronizing data between Oracle Retail and EBS products
Custom transformations as required
Customized web interfaces for data export and import between systems
Scheduling of synchronizing events scheduling

Utilizing Microsoft SharePoint for Collaboration and Beyond

Collaboration drives efficiencies. And, in today’s global economy, efficient organizations require a central repository, or area, for sharing information. People within the organization need a designated place to actively retrieve, update, and view historical changes to documents and information with the appropriate controls relative to access and security.

Why is Collaboration So Critical?

A few examples are provided below.

Policies and Procedures: Many organizations are becoming extremely mature in the creation of Standard Operating Procedures and Policy documents. Whether it is due to legislation like Sarbanes Oxley that runs across all industries, or an industry-specific compliance requirement, the need to access and control documents for policies and procedures is often not only important, but required by legislation.

Technology Implementations: As organizations evolve and increase their technology and infrastructure capabilities, system integrators are often called on to assist with implementation activities. Many times, these implementations run in parallel within an organization and share common tasks and documentations. A single area of collaboration allows multiple streams of work to run, without work being lost or redundant. Once again, implementations in industries such as Insurance require access to and control of documents for CFR Part 11 Validation requirements, hence a driver towards an area for web collaboration.

Organizations Growing Geographically: With organizations growing nationally and internationally with vendors in various locations, web-based interactions are increasingly necessary to enable teams to create and hold meetings, and manage shared work spaces.

Exceptional Service_On the Go

In days past, retailers were generally unaware of their customers until they arrived at the check-out counter. That meant generally 20-30 minutes of missed opportunity to understand and interact with the customer.Today, retailers focus on increasing their sales conversion rates and average tickets by getting their sales associates out from behind registers and having them interact closely with customers during their shopping experience.

Retail Store solutions include industry-leading point-of-sale capabilities, including fulfilling and returning web-generated orders and purchases, accessing cross-store inventory to save the sale, and enhancing the consumer experience with functionalities such as loyalty programs, and convenient emailed receipts. It provides retailers with promotions capabilities and up-sell opportunities.

The complete mobile e-commerce solution

E-receipt solution that can be attached to any existing payment process (online or at point of sale – POS) to allow you to send your receipt in an electronic format to a customer mobile phone/email. It captures basic customer details.Takes best of breed integration software(middleware) to connect your newly created mobile retail environment to existing systems.Infogain has an exemplary track record in systems integration and high volume transaction processing environments.Read more ....

Enable IT Transformation with Integrated AMS

In the current environment of global markets and hyper competition, retailers need to leverage IT investments to their full capabilities in order to gain competitive advantage and increase both the efficiency and the effectiveness of their end-to-end business processes. Now more than ever before, retailers are looking for stable, un-interrupted IT applications which support their key business functions and potential growth. This process increases stress in the organization to maintain the efficiency and effectiveness of applications and IT infrastructure while at the same time managing cost reductions and additional investments on strategic initiatives.

The Path To Efficient Application Management

IT executives today face the challenging task of lowering their application support cost while delivering guaranteed service levels. Many organizations find gaps in their application management function, preventing them from balancing these priorities and meeting their objectives. When building a strategy for application
management and support, IT managers ask the following questions:

• What kinds of improvements are needed in the IT operation?
• How can we measure the improvements?
• How can we transform the application management
organization?
• How long will it take to more to a higher level of service?

Leveraging its broad experience and industry best practices, Infogain uses a three-phased approach to developing and deploying tailored application management solutions for customers. Infogain assesses your current IT operation, builds a roadmap specific to your organization, and implements and manages the agreed upon solution

Deliver Results that Exceed Expectations

• Clear roadmap for IT transformation enable specific action pan and results
• Organization synergy for creating an improved and scalable operation
• Enable 360 degree view of IT application’s health
• Enable IT transformation and move towards a pro-active support model

Infogain’s InfoAssess solution covers the first two phases of our application management offering, including assessment and transformation roadmap creation. The assessment covers a wide range of areas like Application Portfolio, Support Model, Processes, Tools, Service Delivery Model, Service Level Framework and Performance Metrics. Because each organization is unique, Infogain creates a tailored assessment approach for your initiative.
Key features of the Infogain Pro-Active AMS Assessment Services include:
• Duration: 3 to 7 days
• On-site team working in close collaboration with the client team
• Workshops, 1-1 meetings, information collection and analysis
• Deliverables: Assessment Approach, Recommendations, Transformation Roadmap, TCO model

After the assessment, Infogain can help you with implementing these recommendations and roadmap initiatives through ongoing services of application support, monitoring, maintenance, optimization and QA services.

Fast-Track Solution to Transform Your Application Management Operations

With increasing dependency on IT for efficient business functions, IT executives are facing the challenging task of lowering their application support costs while delivering high quality un-interrupted service. Often dominating the overall budget, application management - support, maintenance, and monitoring, optimization and QA – is a key area of focus.

As an IT manager your main challenge could be to balance the competing priorities of cost, resource flexibility and service improvement. You are aware of the benefits gained from this balancing act, however the key questions faced by IT managers are
• What improvements are required in current application management operations?
• How can improvements be measured?
• How should we go about transformation of application management operations?
• What are the industry best practices?
• How are other companies/competitors managing these challenges?

Now Is the Time to Manage the Transition

In these times of economic uncertainty is your organization ready to meet the challenges of budgetary restrictions and the demand for better health information management? Are you ready to face the challenges related to advanced technology in health care and ever increasing regulatory mandates?

Infogain’s roadmap to ICD-10 has a three (3) phased approach. Phase 1, the Readiness Workshop, educates and develops an awareness of ICD-10 and explains our approach to Phase 2, the Roadmap to Assessment. In this phase, our team undertakes the mission critical task of discovery. Discovery sessions cover the affected components of People, Process and Technology. Phase 3, Implementation, is based on the results of the Assessment and provides the support to perform the transition of all the affected components to ICD-10, crafted to meet your organization’s unique needs.

Click here to learn more about our three-phased approach.