A global retailer of consumer products, including toys, home décor,books, magazines, interactive games, and much more. As part of the objective to use technology to delight their customers, they implemented a mobile point-of-service (POS) solution to help reduce checkout lines and increase POS capacity during the busy holiday season. Sales associates were able to interact and transact with customers from anywhere on the store floor, and the results were immediate and impressive.
Seamless integration with their existing POS was the key to this quick success.
With more than two decades of on-time/on-budget delivery, Infogain has built strong, proven, repeatable methodologies and worldwide delivery capabilities for CRM/Customer Support, Business Intelligence, Mobility and Collaboration.
Tuesday, July 26, 2011
Wednesday, July 20, 2011
SharePoint 2010 Service Pack 1 Has Released
Now there are even more reasons to upgrade to Microsoft SharePoint Server 2010
With the June 28th release of SP1 and the June Cumulative Update (CU), Microsoft has delivered enhancements that make the platform even stronger for enterprise customers. Some highlights of the releases include support for the Google Chrome browser when using Office Web Apps, support for SQL Server 2011, and an increase in the content database size limitations. Microsoft recommends a combined update of SP1 with the June CU in order to bring your platform up to the latest release level, as SP1 itself resets the baseline for your SharePoint environment while the June CU builds upon SP1 with additional fixes and capabilities.
For more information on SP1, the June CU and the recommended approach for upgrading, please visit the Microsoft Office Sustained Engineering and Release Team’s official Blog.
Wednesday, July 13, 2011
Your Customer Support Partner
Infogain’s established partnerships with Cloud Services customer support providers such as Salesforce.com will help ensure your smooth transition to a new environment as we liaison with the partner and incorporate a full suite of testing services before going live with the migration.
We will work with you to ensure the target customer support cloud environment supports your scalability, performance, security and governance requirements and that you are comfortable with the new infrastructure.
Infogain partners with customer support organizations at clients in the High Tech, Manufacturing and other industries, managing the application environment for customer support processes including x, y, and z. Our long-term relationships and expanding roles with our clients are the natural results of our high quality, innovative and reliable service delivery and seasoned, senior-level involvement.
Contact Us to learn more about how Infogain can help ensure your smooth transition of your customer support applications to the Cloud today.
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