Wednesday, August 1, 2012

Mobile Point of Service (mPOS) Solution: Redefining Customer Experience


Infogain's Mobile Point of Service (mPOS) solution offers a compelling mobile platform with integrated peripherals, enabling store associates to move away from the registers and to handle customer purchases from any location in or near the store. The result is delighted customers and increased sales.

Mobile POS is available to both existing and new Oracle Retail customers. Mobile POS solution effectively mimics the existing POS environment and simplifies the process and adds to the efficiency, effectiveness and confidence of the instore sales associates. Infogain's mPOS solution supports the Point of Service functionality appropriate for the sales floor, including product look-up, basic CRM and line busting. Mobile POS solution has reduced walkouts and increased customer satisfaction by shortening checkout lines.
The Mobile POS solution gives store associates access to critical customer service and point of sale capabilities.

Features of Mobile POS Solution -
  •  User authentication and security
  •  Scan or manually enter items
  •   Credit card payment using swipe or manual entry
  •   Print or e-mail receipt using Infogain's eReceipt solution
  •   Accept electronic signature on screen via finger/stylus

Benefits of Infogain's Mobile POS Solution - 

  • Increased POS capacity without using valuable floor space
  • Empowered sales associates are able to serve customers, from information to checkout, from anywhere on the shop floor
  • Incorporates industry standards for security of data and payment information
  •  Reduced total costs and time-to-value using the proven mPOS solution that seamlessly integrates with and extends your existing POS environment, preserving the POS upgrade path

For more information on Infogain’s Mobile POS solution please contact at retailservices@infogain.com or visit http://www.infogain.com/retail/mobile-pos.html.