Infogain's dual-shore delivery model ensures more returns over the long term.
“During discussions with customers,our thrust is not on cost,but on value. The company places senior people,generally domain experts, on site;these experts interact with customers to understand their pain points on a regular basis.The forked approach has a multiplier effect.And while it is easy to discount this as mere talk, the president says that the company has data to prove the efficiency of the model.
In fact, measuring the RoI for customers is one of the key deliverable of Infogain. This is done in two ways: measuring efficiency in terms of mapping the time, money, and manpower devoted to a project while the project is with Infogain and also while it is not. Infogain’s RoI measurement also considers effectiveness, by mapping
the level of customer satisfaction.Its India delivery center has solid experience with significant engineering programs, a seasoned engineering staff, and established
processes, says Chandhok. Current productivity levels are determined at the outset of each program, and they target achievement of higher levels within a six months period. Infogain's guarantee is a 30 percent increase in productivity with equal or better product quality.
With more than two decades of on-time/on-budget delivery, Infogain has built strong, proven, repeatable methodologies and worldwide delivery capabilities for CRM/Customer Support, Business Intelligence, Mobility and Collaboration.
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