Free your resources to focus on strategic initiatives

Established AMS methodologies based on quality processes and decades of experience, customers gain significant benefits including:

• Scalable, economical and seamless dual-shore program execution
• A process-driven tiered model, which ensures complete encapsulated offerings
• Continuous program measurement evaluation and improvement
• Quick issue resolution
• High adherence to defined SLAs
• A defined feedback process for program management improvement
• Knowledgebase driven technical support for efficient retail business operations
• Process driven application maintenance and support with complete traceability of the application enhancement and its changes
• A team that is designed to work as an extension of the IT department in a partner capacity.

Intranet Solution for a leading Insurance firm

A leading multinational company providing technology solutions and services to P&C
Insurance providers approached Infogain to develop, customize and implement a MOSS
based intranet solution.It also offers an outsourcing option for those clients who do not have resources or inclination to enter their own auto medical claims bills. It currently processes both first party and third party claims for several significant insurance companies located in the US.They had issues with back office management, business process integration and standardizing tools and API’s. The other challenges faced by the client included:

• Implement SOX Compliance processes
• Enforce organization policy by applying approval process
• No Collaboration existed

Proven Approach to Quality Assurance and Testing

Leveraging years of experience in QA and Testing engagements with leading software companies, including PeopleSoft, Siebel, Oracle, Informix, Sybase, Borland, Clarify, BroadVision, HP, NetApp, and Apple, Infogain has developed a comprehensive set of formal testing processes in the test planning, execution, automation, and management areas. These processes use industry best practices, enabling Infogain engineers to catch software defects effectively and efficiently.

Defined procedures expand the scope of application testing beyond functional testing. This guarantees that the application will meet performance, scalability, and usability expectations of the end users. Infogain has experience using all of the available licensed and open source tools to perform testing in these areas.

Campus Batch 2010

Today marks a new chapter in your lives. Your formal academic training is complete. For all of you it is the beginning your professional careers. A career that each and every one of you hopes will be a successful one.

What is the definition of a successful career and how does one ensure this is the key question ? Can we all arrive at a common definition at all ? Probably not.

Success ….it is subject to interpretation.

I offer some quotes on this topic from some successful individuals:

1. "One important key to success is self-confidence. An important key to self-confidence is preparation ."Arthur Ashe

2. "Personal development is your springboard to personal excellence. Ongoing, continuous, non-stop personal development literally assures you that there is no limit to what you can accomplish." Brian Tracy

3. "Destiny is not a matter of chance, it is a matter of choice; it is not a thing to be waited for, it is a thing to be achieved." Winston Churchill

4. There are two kinds of people, those who do the work and those who take the credit. Try to be in the first group; there is less competition there. Indira Gandhi

So in summary success can be achieved by preparation and perseverance not good luck remember. Is there a place where "Success comes before work only in the dictionary…

This is a great opportunity to prepare, that is the essence of what you will be doing for the next 12 weeks or so, Prepare ! Prepare ! Prepare !

Prepare for working hard, prepare for your professional career in technology, prepare for the day when surely someone will come to you and ask that question “ Can you do this for me ? What will your answer be, will it be Yes I can !

Prepare for life, you have some habits many good I hope, here is an opportunity to hone them to make them even better and perhaps drop some bad ones. This is not about Infogain, this is about how to take young impressionable minds and mould them to achieve success. I think we can do this together but remember in the session there will be one instructor and 45 or 50 of you, similarly this is mostly about you, 90% of what happens in the session and whether you move forward is depended on you only 5-10% on the instructor.

It is unlikely that you will ever again have the chance to participate in such a set of trainings and sessions, I hope you will make the most of them, to get the fullest out of them, remember one day soon someone will ask “ Can you do this for me “ ?

By: Eddie Chandhok (President ,Global Delivery Organization, Infogain)

Exceeding Customer Expectations through Mobile Applications

With mobile technology taking center stage for performing critical and personal business functions, the days of using phones just to make calls are gone.Consumers have come to expect instant access to information at any given time, enabling them to perform key tasks while on the move. They demand that businesses offer mobile applications to simplify interactions and to earn their ongoing loyalty.

In response to this increased expectation, enterprises must move beyond the desktop. To remain competitive, they must respond aggressively to their sophisticated consumers by providing reliable mobile applications with processing power,flexibility, security, and integration with other applications. They must also consider empowering their workforce with mobility solutions that enable them to increase their effectiveness and responsiveness to meet and exceed customer expectations.

Leverage Benefits of adoption of ICD-10

With the most significant change in diagnosis classification and procedure code sets in 30 years, the adoption of ICD-10-CM & PCS promised to provide far reaching benefits. It will not, however, come without significant implications for health care organizations. In these times of economic uncertainty is your organization ready to meet the challenges of budgetary restrictions and the demand for better health information management? Are you ready to face the challenges related to advanced technology in health care and ever increasing regulatory mandates?

Infogain’s ICD-10-CM & PCS Readiness Worshop provides the thought leadership and the strategic “next step” guidance required to ensure a successful transition to the HIPAA x12 5010 by Jan 1, 2012, and to ICD-10 by October 1, 2013.Click here to learn more about our three-phased approach.

Event Highlights : @ Crosstalk 2010

Oracle Retail CrossTalk 2010 - an exclusive event focusing on retail – took place in Illinois last month and offered retailers worldwide a place to share insights and exchange ideas on retail best practices.

Infogain was a Silver Sponsor at this event, where it showcased its experience in providing state-of-the-art store solutions. Infogain utilized this opportunity to showcase its retail offerings including Point-of-Sale implementation (POS), POS customization, Store operations application management, Retail BI, POS-Enterprise Business Suite (EBS) integration and mobile store solutions.

Event Highlights
The sessions were designed in such a way that retailers were able to gain insights on industry best practices that were easy to leverage and cover a variety of offerings to suit their specific interests and requirements. Through the sessions, participants learned how to:
• Re-design their customer experience
• Re-invigorate strategies for operational excellence
• Re-imagine growth in their business
• Re-create their business-driven retail strategy