• Clear roadmap for IT transformation enable specific action pan and results
• Organization synergy for creating an improved and scalable operation
• Enable 360 degree view of IT application’s health
• Enable IT transformation and move towards a pro-active support model
Infogain’s InfoAssess solution covers the first two phases of our application management offering, including assessment and transformation roadmap creation. The assessment covers a wide range of areas like Application Portfolio, Support Model, Processes, Tools, Service Delivery Model, Service Level Framework and Performance Metrics. Because each organization is unique, Infogain creates a tailored assessment approach for your initiative.
Key features of the Infogain Pro-Active AMS Assessment Services include:
• Duration: 3 to 7 days
• On-site team working in close collaboration with the client team
• Workshops, 1-1 meetings, information collection and analysis
• Deliverables: Assessment Approach, Recommendations, Transformation Roadmap, TCO model
After the assessment, Infogain can help you with implementing these recommendations and roadmap initiatives through ongoing services of application support, monitoring, maintenance, optimization and QA services.
With more than two decades of on-time/on-budget delivery, Infogain has built strong, proven, repeatable methodologies and worldwide delivery capabilities for CRM/Customer Support, Business Intelligence, Mobility and Collaboration.
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