In days past, retailers were generally unaware of their customers until they arrived at the check-out counter. That meant generally 20-30 minutes of missed opportunity to understand and interact with the customer.Today, retailers focus on increasing their sales conversion rates and average tickets by getting their sales associates out from behind registers and having them interact closely with customers during their shopping experience.
Retail Store solutions include industry-leading point-of-sale capabilities, including fulfilling and returning web-generated orders and purchases, accessing cross-store inventory to save the sale, and enhancing the consumer experience with functionalities such as loyalty programs, and convenient emailed receipts. It provides retailers with promotions capabilities and up-sell opportunities.
With more than two decades of on-time/on-budget delivery, Infogain has built strong, proven, repeatable methodologies and worldwide delivery capabilities for CRM/Customer Support, Business Intelligence, Mobility and Collaboration.
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