Leverage Benefits of adoption of ICD-10

With the most significant change in diagnosis classification and procedure code sets in 30 years, the adoption of ICD-10-CM & PCS promised to provide far reaching benefits. It will not, however, come without significant implications for health care organizations. In these times of economic uncertainty is your organization ready to meet the challenges of budgetary restrictions and the demand for better health information management? Are you ready to face the challenges related to advanced technology in health care and ever increasing regulatory mandates?

Infogain’s ICD-10-CM & PCS Readiness Worshop provides the thought leadership and the strategic “next step” guidance required to ensure a successful transition to the HIPAA x12 5010 by Jan 1, 2012, and to ICD-10 by October 1, 2013.Click here to learn more about our three-phased approach.

Trends going forward

"Insurers across the globe are being confronted with the growing need to offer more services to agents and consumers through mobile devices and demand will intensify during the next five years," says leading analyst firm Gartner Research in a recent report on industry trends. Mobile phones can work as mini-computers and are flexible and familiar for the end user which is in contrast to other devices like desktops, laptops etc where adoption had been not so smooth.

While some critics might debate the future of the mobile phone within our industry, consumers and producers around the world are already using mobile technologies to access informational and transactional services which were hitherto restricted to the back end systems.

Infogain has expertise in delivering mobility solutions for the Insurance industry. Please review our solutions page for more information.

Adherence to government standards

Infogain’s mSure application lets your policy holders file instant claims from the accident zone. Initiating the process immediately from the accident zone gives the customer the assurance that you are there for them, leading to higher overall satisfaction and customer retention rates. Using Infogain’s mSure application, policyholders receive alerts on premiums due and are able to pay premiums on the spot.

mSure Features

The mSure Accelerator offers policyholders many core services from the convenience of their mobile phones:

mSupport: ensures immediate support to the policyholder at the scene of an accident
mClaim: enables the policyholder to initiate claims
mQuote: equips the policyholder with real-time access to a real-time quote for auto insurance
mPay: enables the policyholder to pay outstanding premium

What do you get?

• Faster time-to-market for a complete mobility solution
• Seamless integration with backend systems
• Adherence to government standards
• Provides accessibility to your customers in real-time
• Better cross-sell and up-sell capability
• Increased customer satisfaction and loyalty
• Reduced costs
• Increased ARPU (average revenue per user)