Free your resources to focus on strategic initiatives

Established AMS methodologies based on quality processes and decades of experience, customers gain significant benefits including:

• Scalable, economical and seamless dual-shore program execution
• A process-driven tiered model, which ensures complete encapsulated offerings
• Continuous program measurement evaluation and improvement
• Quick issue resolution
• High adherence to defined SLAs
• A defined feedback process for program management improvement
• Knowledgebase driven technical support for efficient retail business operations
• Process driven application maintenance and support with complete traceability of the application enhancement and its changes
• A team that is designed to work as an extension of the IT department in a partner capacity.

Intranet Solution for a leading Insurance firm

A leading multinational company providing technology solutions and services to P&C
Insurance providers approached Infogain to develop, customize and implement a MOSS
based intranet solution.It also offers an outsourcing option for those clients who do not have resources or inclination to enter their own auto medical claims bills. It currently processes both first party and third party claims for several significant insurance companies located in the US.They had issues with back office management, business process integration and standardizing tools and API’s. The other challenges faced by the client included:

• Implement SOX Compliance processes
• Enforce organization policy by applying approval process
• No Collaboration existed