Monday, March 15, 2010

Mobility for Insurance

We have been tracking the sharp increase not just in adoption, but usage of mobile devices for more than voice services, such as SMS texting, social networking, uploading pictures and videos. With this rising demand of mobile technology, the demand for mobile applications also seems to rise. The mobile applications that are able to provide added values like anywhere and anytime access, GPS technology and ease at handling multiple tasks.
Several applications are live today, each of them delivering a highly efficient graphical user interface (GUI) to both internal and external users, and allowing both online and offline execution. All insurance products that allow for an automated workflow will be integrated and handled with the new applications. Mobile applications are certainly the latest evolving wave in the introduction of e-business.
After a car accident, it can be difficult to think clearly and remember all of the details that need to be taken next. Infogain has developed a mobile application to help the customers and as well as field force staff.
Infogain mobile application helps customers find local resources, document the accident and submit Claims information via their handset. Additionally, it provides flexibility to agents by providing them better access to data, better self-service options and opportunity to view key reports. No longer constrained by business hours and inaccessible resources, their business day is far more productive.
This application gives agents a way to do business anywhere, anytime. Agents can login and use this mobile application to upload and download information, exchange data, and view reports. The infogain insurance mobile solution framework enhances the agent experience and gives them a convenient means of quoting, reporting and customer documentation.
Benefits of Infogain mobile solution:
• Provides real-time access to information.
• Offers lower initial cost & maintenance cost.
• Reduces operational costs.
• Increases your websites transaction capabilities.
• Provides agents access to key reports.
• Makes real-time information processing possible.
• Offers new capabilities that produce highly satisfied customers.
Infogain mobility solution fulfils the requirement of both the field force who carry out the sales and claims adjudication process and customers can better view, review, and manage their accounts. This mobility solution allows agents to transact business in real time over a secure web portal. The processes and transactions can also be added to portals that permit real-time access to data and real-time information processing.

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